bluepanda638
December 31, 2019
"Why I'm giving UCO a 3-star rating..."
The main reason I'm rating UCO with 3 stars is because of their customer service. I couldn't get in touch with anyone during business hours, and when I left a message, I never got a callback. On the bright side, the products are fantastic, and I did get tracking information once my order shipped.
angrysnake359
December 20, 2019
"Ordering My Replacement Candles is a Breeze..."
I enjoy getting my replacement candles through UCO. The ones I’ve tried from other places tend to melt and make a huge mess, plus the cleanup is a hassle.
CharlieBrewer
December 17, 2019
"Great shipping for one order, but..."
The shipping was top-notch for one of my two orders. However, the other one never got processed or sent out.
LoisPeck
December 17, 2019
"UCO's Matches and Fire Starters Are Top Notch"
UCO's matches and fire starters are really impressive. I haven't tested all their offerings, but the ones I've used are quite good. Sure, they cost a bit more, but they perform well when you really need them. I wouldn't rely on standard matches or butane lighters during a chilly, windy day to get a fire going. Good luck trying to hold a paper match or a stick match while wearing gloves, or even spinning the spark wheel on a lighter. It's a tough task! They're also fantastic for emergencies. It's a shame they don't offer strike-anywhere matches; that would make them just about perfect.
heavyleopard188
December 16, 2019
"Awesome business!"
Awesome business! Top-notch items! I got the Brass UCO candle lantern and was amazed by its brightness! It's a really well-made product, built to last a lifetime! Plus, they even included a full box of sweetfire!
angrysnake144
December 09, 2019
"Awesome products"
The products are fantastic, but the response time to emails regarding your order leaves a lot to be desired.
blackbird779
December 08, 2019
"Extremely let down / Lousy Customer Support"
I'm really let down. I placed an order during the Black Friday sale and then made another one for gifts, but neither package included the bonus gift. I reached out to customer support twice and got no reply. I love the products, but with service like this, I ain't ordering again.
AvaMcGrath
December 07, 2019
"My brass lantern showed up in a smashed box..."
One of my brass lanterns got delivered to my place in a crushed FedEx box. It was damaged inside. I reached out to customer service, and they replaced it at no cost and without delay!!! Awesome customer service!
KellyHowell
December 05, 2019
"Awesome brand"
I got a bunch of stuff (lantern, candles, matches, and more) and the delivery was super fast. Everything works like a charm!
KatherineChapman
December 02, 2019
"Awesome top-notch items"
Awesome top-notch items! I'm gonna put in another order tomorrow!
AriannaCole
November 28, 2019
"Handy, straightforward, and useful"
I've got a few UCO items and really value their quality. My first UCO brass candle lantern has been with me for over three decades. Sure, I don’t pull it out much since I prefer bigger, stronger alternatives, but it definitely deserves a spot in my gear because of its straightforward and handy design.
silverladybug677
November 19, 2019
"Candlelier Light"
This light did an awesome job during a 42-hour blackout, so I went ahead and got two more along with 18 candles. What else could work well indoors? I’m not keen on using a fuel-burning lantern. My order was handled and delivered fast. I've told a bunch of friends about these.
silvertiger581
November 14, 2019
"Absolutely Adore It!"
I really dig how small and neat it is, plus the vibe it brings is just fantastic. Cheers, I’ll be grabbing some accessories for this awesome candle lantern soon.
EvanJennings
November 13, 2019
"Keep that fire burning!"
UCO's offerings strike the perfect balance between the classic gear I adore and the quality that comes with today's innovations. The equipment you take along ought to work well and serve its purpose. However, it should also boost your overall experience. UCO's fire-starting tools and lanterns accomplish this beautifully. Big thumbs up, keep that fire burning!!!
RalphFisher
October 30, 2019
"compact grill in a box"
This grill is awesome and super compact. I just wish the grate was a bit sturdier, but honestly, I’ve got no real complaints aside from that.